Recent federal activity is sending a clear message to banks and payment companies: “debanking” decisions can no longer be driven by vague notions of “reputational risk,” and institutions should expect greater scrutiny of how they evaluate, onboard, and offboard customers.
In the past several months, federal regulators have sharpened their focus on account terminations, onboarding denials, and other access decisions that may disproportionately affect certain industries or segments of customers. Those efforts are converging around a common theme: financial institutions
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